Quellz Creations Return & Exchange Policy
At Quellz Creations, every piece of jewelry is handmade with love and inspired by the beauty of the islands. Due to the custom-crafted nature of our jewelry—especially pieces made to fit your unique measurements—we do not offer refunds.
Exchange Program
We understand that getting the perfect fit is important, especially for items like bangles and rings. That’s why we offer an exchange program for size adjustments.
To begin an exchange:
Email us at QuellzCreations@gmail.com
Include your order number
Let us know which piece(s) you need to exchange and the new size you’d like
Once we receive your email, we’ll walk you through the next steps to ensure your jewelry fits just right.
Thank you for supporting handmade island-inspired creations!
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FREE SHIPPING ON $100+
Treat yourself to everything you want & then enjoy free shipping from us!
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MADE TO ORDER
Every piece is handcrafted & made to order specially for you!
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TURNAROUND
Our typical turnaround time for our store pieces are 1 week & custom orders are 3-4 weeks.